Transit Services Department
Business Objective: Transit Services
Core Business Process: Transit Facilities and Park-and-Ride Operations & Maintenance
The Transit Services Department is responsible for state of good repair and cleanliness of approximately 750 bus stops of which 258 have shelters.
- During the ongoing Covid -19 pandemic our bus stop maintenance program will continue to focus on increased cleaning and disinfecting.
- Use of face coverings are required in public spaces and on all forms of public transit and social distancing is encouraged.
The City of Mesa Transit Services Department is responsible for the management and cleanliness of three Transit Centers and four Park-and-Rides, providing 1,016 parking spaces.
Utilization is significantly lower than pre-pandemic levels of 51-58%. Since March of 2020 usage has is between 6-8% due to a large number of employees working from home.
Key Performance Measure
Provide safe and clean transit facilities for our customers to encourage and promote the use of our public transportation system.
- Transit facilities are clean, inviting places that encourage transit-related use.