Mesa Municipal Court Public Data Dashboard
Municipal Court Source Datasets
Case Time to Disposition
Court Telephone IVR Activity
Court Individuals Served
Information about the waiting times for individuals served in person at the Municipal Court. Data sourced from QMATIC System, Waiting Time Queue.
Court Service Call Management
This dataset provides information regarding the number of telephone calls that are handled by the Court’s IVR (Interactive Voice Response) system and the Court’s Resources (Agents). Includes automatic Call Distribution Inbound Services (queue) Call Detail Data. Information includes call totals, duration and service level statistics.