Mesa Municipal Court Public Data Dashboard

Municipal Court Source Datasets

Case Time to Disposition
This dataset describes the time to dispose of or otherwise resolve court cases assigned to City of Mesa Municipal Court. Visit https://www.azcourts.gov/Portals/27/CourtServices/CaseProcessingStandardsProject/AZCaseProcessingTimeStandardsSummaryChart03222018.pdf to learn more about Arizona Case Processing Time Standards. Note that Mesa Municipal Court does not handle all case types listed.
Court Telephone IVR Activity
This dataset provides information regarding the number of telephone calls that are handled by the Court’s IVR (Interactive Voice Response) system and the Court’s Resources (Agents).
Court Website Analytics
Web statistics for https://ecourt.mesaaz.gov/
Court Individuals Served

Information about the waiting times for individuals served in person at the Municipal Court. Data sourced from QMATIC System, Waiting Time Queue.

Court Service Call Management

This dataset provides information regarding the number of telephone calls that are handled by the Court’s IVR (Interactive Voice Response) system and the Court’s Resources (Agents). Includes automatic Call Distribution Inbound Services (queue) Call Detail Data. Information includes call totals, duration and service level statistics.