Transit Services Department
Business Objective: Transit
Core Business Process: Light Rail
Mesa's FY22 Q2 ridership increased 32% or 126,000 riders over FY21 Q2. This suggests the recovery trend is continuing.
Key Performance Measure:
Like fixed route bus, light rail is impacted by riders returning to the workplace and participating in other activities. While an increase in major activities in the downtown Phoenix area, ridership is not as strong as may have been expected as businesses face staffing challenges, and traditional workplaces are being redefined by telecommuting options and compressed work weeks.
COVID- 19 Mesa Ridership Impact
While lightrail ridership continues its positive trend through FY22 Q2, ridership is still down 33% or 374,600 riders from FY19 Q2 (pre-Covid)