Development Services Department
Business Objective: Planning and Development

Mission Statement
In support of the City’s General Plan and the City Council Strategic Priorities, we assist in developing a healthy and sustainable community by providing planning, plan review, permitting and inspection services to guide the orderly development of an attractive, healthy and livable city.
Desired Outcomes
  • The General Plan and Subarea Plans are prepared and maintained to guide development of the community
  • High quality new development, redevelopment, and property maintenance are facilitated by expert and proficient staff
  • Professional staff members use technology to provide exceptional customer service
                                                                                                                         Development Services Performance Dashboard

Always Striving to Improve

Dimes ACA User Friendliness
·       Work underway with TruePoint (Napa County )
·       Texting Inspection Requests ( Chandler )
Leveraging Dimes Process Improvements – Working with the Office of Management and Budget
·       As-Built / Record Drawing Submittal - Engineering, Engineering GIS, Innovation & Technology GIS
·       Hydrant Meters –Water Resources, Customer Service, Billing
·       ROW Permit Process – bringing Engineering Inspections into Dimes scheduling
·       Fresnel Zone monitoring – notification / coordination with Communications
·       Addressing (Plats, Land Splits, Plan Review, Change requests, hydrants) Distribution in/outside City
·       MS4 permit Compliance documentation – Environmental Management and Sustainability
·       Liquor Licensing  - Tax and Licensing
·       Centralizing Document Retrieval Requests – Engineering GIS, City Clerks Office (GovQA coordination)
·       Development Agreements transitioned from DAMS Database

Core Business Processes