Percent availability of critical enterprise infrastructure platforms. Includes server, network (wired and wireless), storage, UC (telephone, email), and IVR/ACD (various city call centers) platforms

Total number of program attendees between all program age groups and all branches.

Source: LibraryMarket

Count of the average length of time for completion of sweeping cycles of both residential and collector streets.

Number of applications determined to be ineligible received from residents through the Mesa Emergency Rent and Utilities Assistance Program (ERAP).

Percentage of household hazardous materials (HHM) that is accepted and in usable condition to be made available to Mesa residents at no charge in City's HHM Swap Shop.

Percentage. Number of construction permit applications logged out (Plans Coordination)
processed within one working day / Total number of construction permit applications logged out

Percent of annual Employee Survey respondents who rate overall benefit package as excellent or very good.

Number of signalized intersections audited every quarter for timing

Number of notices of violation for permits issued to the City of Mesa and managed by
Environmental Programs.