Average number of days between initial inspection and case closed

Circulation of library materials is collected and calculated monthly through Polaris, the
library's integrated library system.

Percentage of household hazardous materials (HHM) that is accepted and in usable condition to be made available to Mesa residents at no charge in City's HHM Swap Shop.

Total number of applications received excluding duplicates.

Total number of applications with status of "Final Review" received through the Mesa Emergency Rent and Utilities Assistance Program (ERAP).

Average number of days between application received and final determination to grant financial aid under the Mesa CARES Residential Utility Assistance program.

Weighted Average Pavement Condition Index (PCI) is measured on a scale of 1 to 100 where 100 is best. A collector road is a low-to-moderate-capacity road which serves to move traffic from local streets to arterial roads.

Percentage of document retrieval requests completed within 10 business days.
(# of document retrieval applications completed within 10 business days / total # of document retrieval applications completed regardless of completion timeframe)

Average number of total households served at weekly drive-thru distribution events through the Feeding Mesa program.

Total number of applications with status of "In Review" received through the Mesa Emergency Rent and Utilities Assistance Program (ERAP).