Average number of code cases assigned to a code officer per month.

Number of streetlight fixtures converted from HPS (High Pressure Sodium) and MH (Metal Halide) to LED (Light-Emitting Diode), reported quarterly.

Total number of meetings posted in compliance with the Open Meeting Law.

Trash, Recycle and Green Waste barrels placed out for collection by residents and businesses are collected weekly as scheduled.

Average number of days to respond to resident complaints from the date of complaint is received to date of the initial inspection.

The number of Automated Calls Handled by the IVR system. It is an aggregate measure of the number of calls handled by the IVR (Interactive Voice Response).

Determined monthly by dividing the number of circulations over the last 12 months by the number of items in the collection at that point in time

Total number of contacts by police as part of Operation off-the-streets, through the Mesa CARES program

Percentage of repair orders that were completed with a one-day time period

Count of the average length of time for completion of sweeping cycles of both residential and collector streets.