The annual Stakeholder Ratings of OMB Services survey is distributed by the Management Assistant in OMB at the direction of the Operations Budget Coordinator and OMB Department Director. The number of participants in the survey is dependent on the individuals who participate in the budget process with OMB. Larger departments will have multiple individuals involved in the budget process to fulfill different roles of the process such as Year End Estimates, operational budget construction, budget requests and other elements based on need. Smaller departments will only involve one person in the creation of the budget.
The results from the survey are defined by a percentage of respondents that answer Strongly Agree or Agree that the OMB staff was responsive, the quality of instructions, the clarity of communication, and the ease of tools such as PB, FIN and Sharepoint Site. Respondents who do not answer Strongly Agree or Agree count as a partial percentage towards failure.