Dataset describing the availability of citywide united communication components (phone, voicemail, video conference, etc.).

Dataset describing the monthly average of availability of the four data server/storage components (windows servers, Linux servers, VMware, Storage).

This dataset describes the number of businesses that the city's License Enforcement visited to confirm that all required city licenses have been obtained by the business.

Information about Revenues and Expenditures posted in the City’s financial system related to the City’s Employee Benefits Trust Fund. What is the trust fund?  What is it used for? The City of Mesa is self-insured for three different types of claims/losses: (1) employee benefits, (2) loss and liability claims, and (3) workers’ compensation.  State law requires that all self-insurance program funds be placed in a trust fund and that the trust fund be administered by at least five joint trustees.  The City’s Self-Insurance Program Board of Trustees was created by the City Council pursuant to Section 501 of the City Charter and Ordinance No. 1260 on August 6, 1979, as amended by Ordinance 5125 on October 1, 2012. As set forth in Mesa City Code § 2-17, the Self-Insurance Board of Trustees makes recommendations to the City Manager and the Council on matters pertaining to the financial viability of the trust funds. Board members serve 3-year staggered terms.  The Chairperson is a Councilmember appointed by the Mayor and approved by Council. Report

This dataset contains the number of faulty meters (gas, water, electric) that are detected each month and how many of those meters had been faulty for 3 months or less. A faulty meter is one that is not registering the usage correctly.

This dataset contains information about phone calls to Credit Services. The data includes hold times, call times and if the call was answered or abandoned.

Dataset provides monthly information about the accuracy and timeliness of print jobs generated by the city’s print services. These measures are verified from data collected on customer service satisfaction surveys, percent of jobs delivered by the due date and percent of jobs free of defect. The fields in this dataset pertain to percent of print jobs completed by the due date.

Number of Accounts Billed and Active Accounts each month.

The percent of outgoing mail processed through USPS the same day that it is received by the mail room. The data is gathered from the mail processing machines and tracked in a spreadsheet.

The number of solicitations issued per month. A solicitation is a request for Vendors to submit a price or proposal for a product or solution the City is interested in Purchasing.