Budget Book page for the department.

Information about Customer Information System (CIS) support tickets. The CIS System Functional Support team (CIS Admin “Help desk”) receive system issues (ex. billing issues, information requests, or system processing questions) affecting internal and external customers via email or phone call and number of tickets resolved same day as reported. Source data and published data updates monthly, however the dataset update job looks every week for the most recent monthly information. For this reason the Max Expected Data Age is 60 days.

Estimated number of attendees at special events organized by PIO. Estimate is based on an event industry calculation that uses the dimension of the event area and the amount of space taken by an average person

Number of sessions each month on the MesaNow mobile app.

This data set lists projects currently in process and managed by the Department of Information Technology. Projects are noted if they are in an implementation phase, which would make their schedule and budget adherence applicable. Budget is listed and determined by project manager if they are within budget, at or under budget, to date. Schedule is determined by project start date, project manager original go live estimate and current go live estimate and /or actual go live date.

Budget Book page for the department.

Total number of meetings posted in compliance with the Open Meeting Law.

Budget Book page.

The percent of number of surveyed mail and print services customers who mark satisfied or very satisfied on services received.

Dataset of all Active Tax Licenses. Category code is the one unique identifier all TPT and Use Tax Licenses have that identifies the primary line of business for the license.